Returns & Refunds
30-Day Money-Back Guarantee
Your satisfaction is our top priority. If you're not 100% happy with your purchase, we'll make it right.
Return Eligibility
- Items must be returned within 30 days of delivery
- Products must be unused and in original packaging
- Proof of purchase (order number or receipt) is required
How to Return
- Email support@iset-shop.online with your order number
- Describe the reason for your return
- We'll send you return instructions within 24 hours
- Ship the item back using the provided label
- Receive your refund within 5-7 business days
Exchanges
Want a different size, color, or product? We're happy to exchange items. Contact us and we'll arrange everything for you.
Damaged or Defective Items
Received a damaged or defective product? Don't worry — we'll send a free replacement or full refund immediately. Just send us photos of the issue and we'll take care of it.
Refund Method
Refunds are issued to your original payment method. Please allow 5-7 business days for the refund to appear on your statement.